The team is planning to move to story pointing and there are a few questions regarding planning that I'm not sure how to answer.
Before, when we do planning, we allocate a certain percentage for production support. Lets say we have 5 members in the devt team, 1 of the members is at 70-30 (70% for prod support then 30% for sprint items, so if he has 65h in the sprint, only 19.5h worth of story estimates can be assigned to him)
How do we handle this when we move to story points? How do we ensure that one resource has 70% of his capacity allocated to something else?