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Scrum Masters role in resolving conflict

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Hi Everyone,

It is well understood that conflict can sometimes bring out the best in agile teams, however there can be unresolved conflict that could be work related or interpersonal. There could also be conflict caused by behavioral issues that cannot be effectively addressed, for example a developer who has been so long in the system, that upsetting him/her would result in the developer quitting and resulting in the team being in more chaos.


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