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A real and quantifiable example about “output” and “outcome”

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A question that we hear more and more often is “what’s the different between output and outcome”.

The simplest explanation for output and outcome is that output refers to the user stories (features) that the development team has completed, while outcome refers to the value of the software delivered to the customer.

In order to provide a clearer explanation, here's a real and quantifiable example.


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