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PSM 2 Preparation : what is accetable approach for coaching and training individuals, teams and organization

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Hi all,

I'm in a preparing phase to pass PSM 2 and I'm not sure with some of the expected behaviors and answers regarding how making sure Scrum understood and enacted. In my personal experience I rely a lot on "coaching posture" with active listening techniques, open questionning to get people to realize and understand where they want to go and how they are going to resolve their issues. And I'm truly convinced that this approach is much more powerful than advising or teaching.

Now in a context of PSM 2 certification, two things I'm not sure about :


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