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Hybrid: what to do when ...

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I am managing a waterfall construction type of project. We need the company IT team to do some software work for a building system, and we have a mandated date and contractual customer date. The thing is they are refusing to commit to the date because they say they work in 'Agile'.  I thought with Agile they should be able to commit to a date? I have even told them I will keep monitoring risks of not delivering the scope to that date in case I need to go back to the client - but they want nothing to do with being given a date.


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