Dear community,
I have a question re IT support teams. Can you imagine a situation where you use Scrum with IT support teams (without dev projects)? What would be their Sprint Goal, Product Goal, how could they organize Sprints, who would be a PO, etc.? I know that Kanban is considered to be more suitable for these type of teams but can you just imagine the situation where you are asked to be Scrum Master to the support team. How would you deal with the situation?
Thanks for the answering (and your imagination),
Andrea