Hello Scrum Masters,
I have just finally obtained my PSM 1 certification, it was quite complicated, I had taken it once in English and I did not understand anything, then I added plug-in to translate the questions and it was much simpler ... however the unresolved questions remain the same for a new scrum master. especially concerning certain KPIs like cycle time and lead time.
In real life, by whom are calculated and reviewed? We still use the paper, feather and the excel table or there is software to do this?