Hi everyone!
My PO asked if I could look around for best practices on how to gain insight in the ops side of the devops. We are working in Scrum and have a board that contains the user stories and bugs.
But we also have 2 team-members who are not developping but working on the support tickets, manuals, FAQ's, those kind of things.
I suppose we can give the creating of manuals, FAQ's and other planned work a story that gets pokered. But is that in accordance with the scrum way of working?
