Hey everyone,
I am working with a heterogeneous IT team (2x dev, 2x analyst, 1x qa) and lately we switched to Kanban. Everyone was in a good mood and looking forward, especially our Analysts who found themselves way more represented in our daily stand-up, now. We made a commitment to make a ticket for every support task which takes 2h or more.
My topic to discuss is: How to visualize tickets which will be solved in less than 2h without creating too much overhead.
