Difficult teams are everywhere. I've had them. You've had them. But what do you do when you encounter a team with attitudes and actions that are detrimental to the entire team?
I've used and reshaped many of the tools in my scrum master tool box to try to help build a team. How would you coach a team member who is so angry and closed off that every conversation is a battle? I don't know that 1 on 1 coaching with this team member will improve anything and in fact may make things worst within the team. Addressing the behaviors as they occur is not working.