Hi *
I couldn't find the answer in the suggested books for PSPO:
https://www.scrum.org/Courses/Professional-Scrum-Product-Owner/PSPO-Subject-Areas
from my point of view is the customer satisfaction among the most important factor to define a product as successfull but the customer satisfaction decrease over time. http://en.wikipedia.org/wiki/Kano_model
what else (metrics) must be taken into considration for measuring product success or product value?
- lower cost?
- higher revenue?
- earlier release/ shorter time-to-market?
Mehdi
I couldn't find the answer in the suggested books for PSPO:
https://www.scrum.org/Courses/Professional-Scrum-Product-Owner/PSPO-Subject-Areas
from my point of view is the customer satisfaction among the most important factor to define a product as successfull but the customer satisfaction decrease over time. http://en.wikipedia.org/wiki/Kano_model
what else (metrics) must be taken into considration for measuring product success or product value?
- lower cost?
- higher revenue?
- earlier release/ shorter time-to-market?
Mehdi