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Scrum Master providing counselling to the team

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I was talking to another Scrum Master today, and I was quite taken by a difference in how we work.

It seems he puts much more time and attention than me in to being there as a person the team can go to about anything (e.g. personal matters, or anything that is getting the person down) - kind of a psychotherapist, without ever claiming to be qualified in that role. 


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