Hi all,
I'm looking for a bit of advice regarding a project I'm about to scrum master. The project in question occurs yearly and is heavily waterfall based. This is the first year we're going to try and run it in an agile way.
The way it currently works is that the business generate units of functionality as Enhancement Requests in a helpdesk system. Looking at the requests, they can be broken down into multiple user stories. The helpdesk system has to be used, but my idea was to store the stories in Pivotal Tracker or similar, tagging them with the incident name.